Updated: 29/04/2025
Website Access, Usage & Acceptance of Detailed Terms.
Please Note: Nic-Pouches.com is a trading name of NextGEN360 Ltd.
1. Introduction
Welcome to Nic-Pouches.com. By accessing and using this website, you agree to be bound by the following terms and conditions, along with our privacy policy. If you do not agree with any part of these terms, you must not use our website. We reserve the right to amend these terms at any time without prior notice.
2. Eligibility / Age Restrictions
By using our website, you confirm that you are at least 18 years old. We reserve the right to carry out age verification checks using third-party databases, including the electoral roll. Orders placed by individuals under 18 will be cancelled and refunded. Providing false age information may result in legal consequences and financial liability for any resulting damages.
3. Your Account
You are responsible for maintaining the confidentiality of your account and password. You must notify us immediately of any unauthorized access. NextGEN360 Ltd reserves the right to suspend or terminate accounts at its discretion.
4. Privacy
We are committed to protecting your privacy. Please review our Privacy Policy to understand how we collect, use, and store your personal information.
5. Licence to Use Website
All website content is owned or licensed by NextGEN360 Ltd. You may view and print content for personal use only. Commercial use, redistribution, or modification of content without permission is prohibited.
6. Customer/User Generated Content
By submitting content to the website, you grant NextGEN360 Ltd a non-exclusive, worldwide license to use, reproduce, and publish that content. You must not submit illegal or infringing content.
7. Fair & Acceptable Use
You may not use the site for unlawful, harmful, or fraudulent activities. Introducing malicious software or harvesting data without permission is prohibited.
8. Indemnity
You agree to indemnify NextGEN360 Ltd against any losses or claims arising from your misuse of the website or breach of these terms.
9. Money Back Guarantee
Unsatisfied orders must be returned within 14 days of receipt. Please contact us at support@nic-pouches.com for a returns authorization and process.
10. Limited Warranty
While we strive for accuracy, we do not guarantee all content is complete or current. We disclaim all implied warranties to the fullest extent permitted by law.
11. Breaches of Terms & Conditions
If you breach these terms, we may suspend your access, terminate your account, or take legal action where appropriate.
12. Modifications of Terms
These terms may be updated at any time without notice. Continued use of the website after updates indicates your agreement to the new terms.
13. Product Safety
Nicotine pouches contain nicotine, an addictive substance. Use only as directed and consult a healthcare professional if unsure. Keep products out of reach of children and pets.
14. Shipping Policy
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Free shipping on orders over £25
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Royal Mail Tracked 24 is free on orders over £50
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Delivery times are estimates. Orders are not considered lost until 15 days after dispatch.
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Incorrect address entries or missed deliveries are the customer’s responsibility.
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You may cancel your order within 14 days of receipt. Return postage is not covered unless the product is faulty.
15. Voucher/Discount Codes
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Codes apply to online purchases only and may have a minimum spend requirement.
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Cannot be used retroactively or combined with other promotions unless stated.
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Free delivery codes apply only to UK mainland (excluding Highlands and islands).
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NextGEN360 Ltd reserves the right to cancel or modify vouchers at any time.
16. Governing Law
These terms are governed by English law. Legal proceedings may be brought in the courts of England and Wales, or, if applicable, in Northern Ireland or Scotland.
17. Contact Information
Email: support@nic-pouches.com
Telephone: 0161 537 4740
Address:
NextGEN360 Ltd
Unit 5–6
Castlehill, Horsfield Way
Bredbury Park Industrial Estate
Stockport
SK6 2SU
United Kingdom
18. Blog and News Content
All blog content is general in nature and not intended as specific advice. No liability is accepted for reliance on this content.