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Age Verification

We take age verification seriously to ensure nicotine products are only sold to adults aged 18 and over. To do this, we use secure verification technology powered by AgeChecked.

Our system is designed to be fast, private, and seamless, helping protect both our customers and our business while keeping your checkout experience smooth.

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How Our Age Verification Works

Age verification takes place securely during checkout.

In most cases, your details are verified instantly using trusted data sources, meaning no extra steps are required.

If automatic verification isn’t possible, you may be asked to complete a quick secondary check (such as confirming details or providing ID). These options are designed to be simple and take only a short time.

Fast, Seamless Checkout Experience

We use AgeChecked’s advanced technology to minimise disruption:

  • Most customers are verified in seconds with no additional input
  • Checks are completed securely in the background during checkout
  • Alternative verification options are available if needed
  • Designed to allow legitimate customers to complete their purchase smoothly

This ensures compliance without creating unnecessary barriers to your order.

Can Age Verification Be Bypassed?

No.
When correctly implemented, age verification cannot be bypassed. If verification is not successful, the order cannot be completed.

What If Verification Is Not Successful?

  • Your order will not be processed

  • You may be asked to provide additional information

  • If verification cannot be completed, your order will be cancelled and refunded where applicable

Your Data and Privacy

We understand that providing personal information can be a concern, which is why we use a secure and privacy-focused system.

AgeChecked operates using:

●Banking-standard security protocols
●Secure, encrypted data handling
●Anonymous verification processes where possible

Importantly:

●Your personal data is used only for age verification purposes
●We do not receive or store sensitive personal data used during verification

AgeChecked only returns a simple result:

✔ Verified (over 18)
✖ Not verified

Data Storage and Removal

AgeChecked does not retain your personal data after the verification process is complete.

Once checks are finished, your data is securely removed from their systems.

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Why Age Verification Is Important

Age verification plays a crucial role in:

  • Preventing access to age-restricted products by minors
  • Supporting responsible nicotine use
  • Helping create a safer online environment

By using a trusted provider like AgeChecked, we ensure that our processes are secure, compliant, and reliable.

Responsible Use

Nicotine products are intended for adult use only.

If you are under 18, you must not attempt to purchase from this website.

For more information, please see our Safety & Responsible Use page.

Need Help?

If you experience any issues during the age verification process or have questions about your order, please contact our support team and we’ll be happy to assist.

Contact Us

Frequently Asked Questions

Do I need to complete an age check every time I order?

In most cases, no. If your age has already been verified successfully, you may not need to complete the process again on future purchases.

How long does age verification take?

Most checks are completed in seconds during checkout. If additional information is required, the process may take slightly longer depending on how quickly details are entered.

Will I need to upload ID?

Not usually. Most customers are verified instantly using secure data sources. If automatic verification isn’t possible, you may be asked to provide ID or complete a quick secondary check.

What happens if I fail the age verification check?

If verification isn’t successful, you may be given alternative options to confirm your age. If verification cannot be completed, you won’t be able to place an order.

Is my personal data safe?

Yes. Your data is protected using banking-level security protocols. We do not store your personal information after verification, and we only receive a pass/fail result.

Who are AgeChecked?

AgeChecked is a globally recognised provider of age verification technology, helping businesses sell age-restricted products responsibly while protecting customers’ privacy.

Their systems are ISO 27001 and PAS 1296 certified and approved by national regulators where required.

How AgeChecked Works

AgeChecked uses a combination of advanced verification methods, including:

  • Anonymised age-verified databases
  • National database checks
  • Technical and identity analysis
  • Secure document verification (if required)

Most checks are completed instantly in the background, with no additional input needed.

Privacy and Security

  • Your data is processed securely using banking-level protocols
  • Personal information is only used for verification purposes
  • AgeChecked does not store your personal data after checks are complete
  • We only receive a simple pass/fail confirmation

This ensures a fast, secure, and privacy-focused experience every time you shop with us.
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